Client Take-on Senior Administrator

One of our key clients, a well-established professional services organisation, is keen to appoint a Client Take-on Senior Administrator to join its specialist onboarding team in their Jersey office.

This is a senior administration role with ownership of the end-to-end CDD process, combining regulatory oversight, stakeholder engagement and mentoring responsibilities within a fast-paced environment.

Responsibilities include:

• Managing and overseeing the full client take-on process, including matter opening, CDD collection and risk assessment

• Conducting screening, media searches and high-risk/PEP reviews, with timely escalation of issues where required

• Acting as a key liaison point for clients, fee earners, compliance and internal stakeholders to progress onboarding efficiently

• Supporting and mentoring junior team members, contributing to process improvements and best practice

What the role offers:This role offers excellent exposure to complex client structures across multiple jurisdictions, including Jersey, Guernsey, BVI and Cayman. You’ll benefit from ongoing professional development and support toward ICA qualifications, alongside opportunities to shape onboarding processes and develop leadership capability. The firm promotes a collaborative culture, values strong client service, and offers hybrid working (post-probation) for improved work-life balance, making this an ideal next step for an experienced CDD professional seeking progression.

Apply today with your latest CV or contact Marcel on 01481 714634, or email info@firstcall.co.gg.